Terms of Service
Effective Date: May 7, 2026
Last Updated: May 7, 2026
1. Acceptance of Terms
Welcome to MindX Sciences, Inc. (`"`MindX,`"` `"`we,`"` `"`us,`"` or `"`our`"`). By accessing or using our website at mindxsciences.com(the `"`Site`"`) or our mental health testing services (the `"`Services`"`), you agree to be bound by these Terms of Service (`"`Terms`"`). If you do not agree to these Terms, please do not use our Site or Services.
These Terms constitute a legally binding agreement between you and MindX Sciences, Inc.
2. Description of Services
MindX Sciences provides advanced mental health testing services, including but not limited to:
- Blood-based biomarker testing for mental health conditions
- Prescription form processing and test ordering
- Laboratory analysis and result reporting
- Healthcare provider coordination
- Patient education and support resources
Our Services are intended for use under the supervision of a qualified healthcare provider. Tests must be ordered by a licensed physician or authorized healthcare professional.
3. Eligibility
You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you meet this age requirement. If you are using our Services on behalf of a minor, you must be the parent or legal guardian and accept these Terms on their behalf.
4. Medical Disclaimer
IMPORTANT MEDICAL INFORMATION
- Our Services are for diagnostic and informational purposes only
- Test results do not constitute medical advice, diagnosis, or treatment
- Always consult with a qualified healthcare provider regarding test results and treatment decisions
- In case of medical emergency, call 911 or seek immediate medical attention
- Our Services are not a substitute for professional medical care
5. User Responsibilities
When using our Services, you agree to:
- Provide accurate, current, and complete information
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Comply with all applicable laws and regulations
- Use the Services only for lawful purposes
6. Prohibited Uses
You may not use our Services to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit harmful code, viruses, or malware
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Services
- Impersonate another person or entity
- Collect or harvest user information without consent
- Use the Services for any fraudulent purpose
7. Payment and Billing
By ordering our Services, you agree to pay all applicable fees. Payment is processed through secure third-party payment processors (QuickBooks, Stripe, CareCredit). You may receive an invoice via email with payment instructions.
- All fees are in U.S. Dollars unless otherwise stated
- Payment is due upon receipt of invoice, or at the time of ordering
- We reserve the right to change pricing with notice
- Refunds are subject to our refund policy
- You are responsible for all taxes associated with your purchase
8. Intellectual Property
All content on our Site and Services, including but not limited to text, graphics, logos, images, software, and data compilations, is the property of MindX Sciences, Inc. or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content without our express written permission.
9. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of your personal information and protected health information (PHI) is governed by our Privacy Policy, which is incorporated into these Terms by reference. We comply with HIPAA and other applicable privacy laws.
10. Test Results and Accuracy
While we strive for accuracy in our testing and reporting:
- Laboratory tests are subject to inherent limitations and potential errors
- Results should be interpreted by a qualified healthcare provider
- We do not guarantee specific outcomes or results
- We are not liable for decisions made based on test results
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
MindX Sciences, Inc., its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from:
- Your use or inability to use the Services
- Any unauthorized access to or use of our servers or your personal information
- Any interruption or cessation of transmission to or from the Services
- Any errors or omissions in content or test results
- Medical decisions made based on test results
Our total liability to you for all claims arising from or relating to the Services shall not exceed the amount you paid for the Services in the twelve (12) months preceding the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless MindX Sciences, Inc. and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys`'` fees, arising out of or in any way connected with:
- Your use of the Services
- Your violation of these Terms
- Your violation of any rights of another party
- Your provision of inaccurate or misleading information
13. Termination
We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, with or without notice. Upon termination, your right to use the Services will immediately cease.
Sections of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, and dispute resolution.
14. Dispute Resolution and Arbitration
Any dispute arising from or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the American Arbitration Association`'`s rules, except that either party may seek injunctive relief in court for intellectual property infringement.
Arbitration shall take place in Indianapolis, Indiana. You agree to waive your right to a jury trial and to participate in class action lawsuits.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Marion County, Indiana.
16. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our Site with a new effective date. Your continued use of the Services after changes constitutes acceptance of the modified Terms.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and MindX Sciences, Inc. regarding the Services and supersede all prior agreements and understandings.
19. Contact Information
If you have questions about these Terms, please contact us:
MindX Sciences, Inc.
Emerging Technology Center, Room 101
351 West 10th Street
Indianapolis, IN 46202
Email: info@mindxsciences.com
Phone: +1.317.220.8590
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.